The Following are the instructions to whitelist an email:
1. In your inbox, locate an email from info@fitfreaks.tv (ex. your welcome mail for the product you just purchased).
2. Drag this email to the “primary” tab of your inbox.
3. You’ll see that our emails will go to your primary folder in the future!
For other email service providers (Yahoo, AOL, etc.) Please add us as a contact in your address book
Apple Mail
To add sender to your Contacts:
1. Select the email to open it
2. Press the Form address
3. Select the arrow next to the Form
4. Choose Create New Contact
5. Press Done
If the email ends up in your Junk folder:
1. Select the email to open it
2. Press the arrow at the bottom
3. Select Mark as Not Junk
Outlook Office(360)
To add sender to your Contacts:
1. Select the email to open it
2. Rest your cursor over the From address
3. Select More Options (three dots)
4. Click Add to Contacts then Create
If the email ends up in your Junk Email folder:
1. Select the email to open it
2. Press Not Junk > Note Junk
3. Press the Report button to Report as Not Junk
Yahoo Mail
To add the sender to your Contacts:
1. Select the email to open it
2. Rest your cursor over the From address
3. Select Add to Contacts then Save
If the email ends up in your Spam folder:
1. Select the email to open it
2. Then click Not Spam
Samsung Mail
To add the sender to your Contacts:
1. Select the email to open it
2. Press the From adrress
3. Select Add to Contacts
4. Click Create Contact then save
If the email ends up in your Spam folder:
1. Select the email to open it
2. Press More options (three dots)
3. Select Remove from Spam
Thunderbird
To add the sender to your Address Book:
1. Select the email to open it
2. Click the From adress
3. Select Add to Address Book
If the email ends up in your Spam folder:
1. Select the email to open it
2. Press Junk
3. Then select the not Junk button
AOL mail
To add the sender to your Contacts:
1. Select the email to open it
2. Click on the From adress
3. Select Add Contact
4. Enter a value in the First Name and Last Name fields
5. Click the Add CONTACT button to save
If the email ends up in your Spam folder:
1. Select the email to open it
2. Click the OK ("Not Spam") button